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Empreus · Vendors

Vendors & Platforms

The tools behind the work, and the reason each one is here rather than something else.

22
Platforms Supported
6
Areas Covered
1
Stack, Every Client
0
Vendor Kickbacks
Chosen on merit

A small stack,
deliberately.

Every managed client gets the same platforms, so our engineers know them properly rather than passably. Where a client already runs something better than ours, we keep theirs.

Platforms and productivity

The environments most of our clients work in every day.

Microsoft

Microsoft 365, Azure, Windows, Entra and Intune.

The backbone of most environments we manage — tenancy administration, identity, licensing, device management and Exchange Online.

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Google

Google Workspace and Google Cloud.

For the clients who run Workspace rather than Microsoft 365, administered to the same standard.

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Apple

Mac, iPhone and iPad hardware, macOS and iOS.

We support mixed fleets rather than insisting on one platform — deployment, enrolment and lifecycle alongside Windows.

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Samsung

Business displays, mobile devices and storage.

Supplied and deployed where the hardware suits the site, particularly displays and meeting-room fitouts.

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Adobe

Creative Cloud and Acrobat.

Licensing, deployment and renewal management for the teams that depend on it.

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Dropbox

File sync, sharing and storage.

Managed for clients standardised on it, with sharing and retention configured deliberately rather than by default.

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Security

Layered across every managed environment, not sold as an upgrade.

Huntress

Managed endpoint detection and response, with human threat hunting.

Deployed on every endpoint we manage. We standardised on one platform so our engineers see the same console and the same playbook at every client.

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Proofpoint

Email security, anti-phishing and impersonation protection.

Protects client mail flow, which remains the way most incidents begin.

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Bitwarden

Password and secrets management.

Credential management for our clients and for ourselves, with shared collections owned by a named person rather than a spreadsheet.

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Operations

How the work itself runs.

Atlas Control

One platform for support, monitoring, ticketing, documentation and backup.

Everything we do runs through it. Your ticket history, asset register, runbooks and monitoring sit in the same place, so the engineer taking your call is not stitching three systems together.

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GoTo

Remote support and business communications.

Remote assistance and hosted voice, so a problem can often be resolved before anyone needs to travel.

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Connectivity and network

Getting sites connected, and keeping them connected.

Kinetix

Australian wholesale carrier providing NBN services.

The NBN connections we arrange and support for client sites, dealt with wholesale so escalations go to a carrier rather than a call centre.

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UniFi

Ubiquiti networking — gateways, switching, Wi-Fi and cameras.

Our standard networking platform. One coherent system per site, documented and centrally managed rather than assembled from whatever was on the shelf.

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Starlink

Low-earth-orbit satellite internet.

Connectivity where fixed line is not viable or not reliable enough — remote sites, and as a redundant path for sites that cannot afford to be offline.

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Web and infrastructure

What we build on when we build something.

Vercel

Hosting and deployment for modern web applications.

Where the sites and applications we build are deployed, including this one.

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Synergy Wholesale

Australian domain registration, DNS and hosting, at wholesale.

Domains and DNS for our clients, held in accounts the client owns rather than accounts they cannot reach.

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GitHub

Source control, code review and automation.

Every line of software we write is versioned here, so a handover is a repository rather than a folder of files.

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Supabase

Managed Postgres with authentication and storage.

The data layer behind bespoke applications, chosen because it is standard Postgres underneath and can be taken elsewhere.

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Artificial intelligence

Deliberately platform-agnostic. Governance first, whichever route a client takes.

Claude

Anthropic's assistant and API.

Used in our own work and evaluated for clients, with attention to what data is sent and where it goes.

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ChatGPT

OpenAI's assistant and API.

Deployed and governed for clients who have standardised on it, including tenancy and data-handling settings.

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Google Gemini

Google's assistant, integrated with Workspace.

The natural fit for Workspace clients, configured with the same permission review we apply to Copilot.

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Grok

xAI's assistant.

Assessed alongside the others so a recommendation reflects what a client actually needs, not what we happen to resell.

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We take no commission for recommending a platform, and we will say so when the right answer is one we do not sell. If a tool stops earning its place, we replace it — which is how Atlas Control came to carry work that three separate products used to.

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Want this stack?
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Telephone02 6189 1322
Emailsupport@empreus.com.au
In personUnit 18, 63 Wollongong Street, Fyshwick ACT 2609
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Stay Informed

Occasional notes from the Empreus journal — security advisories, Microsoft 365 updates, and the occasional studio bulletin.