Empreus · Heritage Tiers
Heritage Tiers
A three-tier structure for modern organisations: foundational protection, operational maturity, and fully-managed lifecycle — presented in a clean comparison format for proposals and web.
Foundational protection and governance for small teams — structured, reliable, and intentionally scoped.
Heritage Essential
A$55 / user / month (incl. GST)
Security & Protection
○Endpoint Protection (Next-Gen AV)
○Web Protection / DNS Filtering
○EDR (Endpoint Detection & Response)
○Email Security (Anti-Spam & Threat Filtering)
○Email Backup (Microsoft 365 Backup)
Monitoring & Management
○24/7 Monitoring & Alerting
○Patch Management
○Printer Management
○Warranty Management (Tracking & Claims Support)
○Documentation (Asset Register & Secure IT Records)
Productivity & Identity
○Email Signature Automation
○Password Manager
Support Model
○No unlimited support (support billed per incident / hours)
Operational maturity and predictable support — the core managed partnership.
Heritage Ascend
A$192.50 / user / month (incl. GST)
Includes everything in Essential, plus
○Intune Device Management (Endpoint configuration & compliance policies)
○Unlimited Support (Remote + On-site, per agreement)
Why teams choose Ascend
○Predictable monthly IT cost
○Improved identity and device control via enterprise licensing
○Faster outcomes through unlimited support
Complete lifecycle ownership — security, support, and hardware delivered as a single, refined subscription.
Heritage Prestige
A$302.50 / user / month (incl. GST)
Includes everything in Ascend, plus
○Intune Device Management (Endpoint configuration & compliance policies)
○Hardware as a Service (HaaS)
HaaS (typical inclusions)
○Business-grade laptops/desktops (per standard)
○Provisioning, deployment & asset tagging
○Lifecycle refresh (e.g., 3–4 years)
○Warranty coordination included
Outcome
○No upfront capital expenditure
○Technology stays current by design
Structured Comparison
| Category | Heritage Essential | Heritage Ascend | Heritage Prestige |
|---|---|---|---|
| Monthly price (per user) | A$55 incl. GST | A$192.50 incl. GST | A$302.50 incl. GST |
| Endpoint Protection (Next-Gen AV) | ✓ | ✓ | ✓ |
| Web Protection / DNS Filtering | ✓ | ✓ | ✓ |
| EDR (Endpoint Detection & Response) | ✓ | ✓ | ✓ |
| Monitoring & Patch Management | ✓ | ✓ | ✓ |
| Intune Device Management | ✕ | ✓ | ✓ |
| Printer Management | ✓ | ✓ | ✓ |
| Email Backup (Microsoft 365) | ✓ | ✓ | ✓ |
| Email Security | ✓ | ✓ | ✓ |
| Email Signature Automation | ✓ | ✓ | ✓ |
| Password Manager | ✓ | ✓ | ✓ |
| Warranty Management | ✓ | ✓ | ✓ |
| Documentation (Assets & IT Records) | ✓ | ✓ | ✓ |
| Unlimited Support | ✕ | ✓ | ✓ |
| Hardware as a Service (HaaS) | ✕ | ✕ | ✓ |
An elegant approach to unrivalled innovation
If you are responding to a tender, we can provide scope alignment, service schedules, and supporting compliance documentation on request.
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