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Microsoft 365 · Pricing

What changes for ACT clients on 1 July — and how to plan.

Month-to-month billing, mitigation steps, and what we're recommending for clients.

5 min read

Microsoft has announced pricing changes effective 1 July. This is a short note on what it means practically and what we are advising.

The month-to-month premium

The change that catches most organisations is the premium applied to month-to-month billing compared with an annual commitment. Flexibility has a price, and for organisations with stable headcount that price is often being paid for no benefit.

What we are recommending

What we are not recommending

Switching suite entirely in response to a price change rarely ends well. The migration cost, the retraining, and the integrations you would rebuild usually exceed several years of the increase. If a move is right for you, it should be right for reasons other than this.

Change platforms because the platform is wrong, not because the invoice went up.

If you are a managed client we will raise this with you before your renewal date. If you are not and would like a second opinion on your licensing, we are happy to look.

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